Payment Policy
Thank you for your purchase! Please read our payment policy carefully so that you fully understand the terms and conditions that apply to transactions made on our website. If you have any questions, please do not hesitate to contact our customer service team. You can reach us easily via the Contact page; we will be happy to help.
Accepted payment methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- UnionPay
- PayPal
- Shop Pay
- Google Pay
Payment security
The security of your payment is our top priority. We use industry-standard encryption technology to keep your personal and financial information secure during the payment process.
Payment processing
We process payments immediately at the time of purchase.
Once your payment has been successfully processed, you will receive a confirmation email containing your order details.
Currency
All prices on our website are shown in pounds sterling (£), and all payments are processed in pounds sterling.
Failed transactions
If your payment is declined or fails:
- Check that your card or Apple Pay account details have been entered correctly.
- Contact your bank or payment provider for more information.
- Problem persists? Contact our customer service team; we are here to help.
Refunds and disputes
For any information regarding refunds, exchanges or disputes, please see our Returns and Refunds Policy.
Any other questions:
Our customer service team is available Monday to Friday, 9 am to 6 pm. If you have a problem, contact us; we will reply within 24 hours.
Telephone: +44 7478 036269
Email: support@glanzashop.com
Address: 28 Hutchings Wharf, 1 Hutching's St, London E14 8JY, United Kingdom