Terms of Use
Welcome to Glanza Shop. The terms “we”, “us” and “our” refer to www.glanzashop.com.
Glanza Shop operates this website and online shop, including all related information, content, features, tools, products and services (collectively, the “Services”), in order to provide you with a personalised shopping experience.
Glanza Shop is powered by Shopify, which enables us to provide the Services.
These Terms of Service (the “Terms”), together with any policy mentioned or referred to in this document, set out your rights and obligations when you use the Services.
Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
By accessing or using the website or interacting with the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not accept these Terms or the applicable policies, you must not access or use the Services.
Section 1 – Access and Account
By accepting these Terms, you represent that you are of the age of majority in your state, province or country of residence, or that you have given your consent to allow your minor children to use the Services on devices that you own, purchase or manage.
To use the Services, in particular to browse the website or make purchases, you may be asked to provide certain personal information, such as your email address and your billing, payment and delivery details. You represent and warrant that all information provided is accurate, current and complete and that you have the necessary rights to provide it.
You are solely responsible for keeping your account credentials confidential and for all activity carried out through your account. You may not transfer, sell, assign or license your account to any third party.
Section 2 – Our Products
We make every effort to display our product descriptions and images accurately. However, the colours or appearance of products may vary depending on the type of device used and the display settings.
We do not guarantee that the quality or appearance of any products or services purchased will meet your expectations or correspond exactly to what is shown on the website.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and to limit the quantities offered to any person, region or jurisdiction.
Section 3 – Orders
When you place an order, you are submitting an offer to purchase. Glanza Shop reserves the right to accept or refuse any order at its sole discretion. An order is only deemed accepted once it has been confirmed and payment has been received.
Please check your order carefully before confirming it. Once an order has been accepted, we may not be able to accept cancellation requests. In the event of a change or cancellation, we will attempt to notify you using the contact details provided when the order was placed.
Purchases are subject exclusively to our Refund Policy.
You represent that your purchases are intended for personal or household use and not for commercial resale or export.
Section 4 – Prices and Billing
Prices, discounts and promotions may change without notice. The applicable price is the one in force at the time of the order and stated in the confirmation email. Unless otherwise stated, the prices displayed do not include taxes, delivery, handling, customs or import charges.
Prices offered online may differ from those charged elsewhere. Certain promotions may be subject to specific terms separate from these Terms. In the event of a conflict, the promotional terms shall prevail.
You agree to provide accurate and current purchase and payment information, and to update it where necessary so that we can process your transactions and contact you.
You represent and warrant that:
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The payment card details provided are accurate and complete;
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You are authorised to use that card;
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Your bank will honour the payments;
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You are responsible for all charges incurred, including applicable taxes and fees.
Section 5 – Delivery and Shipping
Delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by carriers, customs or circumstances beyond our control.
Risk of loss and title to the products pass to you as soon as they are handed over to the carrier.
Section 6 – Intellectual Property
The Services, including trade marks, text, images, graphics, videos, customer reviews and their arrangement, are the property of Glanza Shop, its affiliates or its licensors and are protected by UK and international intellectual property laws.
The Services are intended for personal, non-commercial use only. Any reproduction, distribution, modification or exploitation without prior written permission is prohibited.
The Glanza Shop names, logos and trade marks are registered trade marks of Glanza Shop. Shopify trade marks remain the property of Shopify.
Section 7 – Optional Tools
Certain third-party tools may be made available “as is” and “as available”, without any warranty or control on our part. You use them at your own risk and subject to the terms of the third-party providers.
Section 8 – Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the content, accuracy or practices of those websites. You access those websites at your own risk.
Section 9 – Relationship with Shopify
Glanza Shop uses Shopify to provide the Services. All sales are concluded directly between you and Glanza Shop. Shopify assumes no responsibility for transactions or products purchased.
Section 10 – Privacy Policy
Personal data collected is governed by our Privacy Policy and that of Shopify. By using the Services, you acknowledge that you have read them.
Section 11 – Feedback and Reviews
By submitting feedback or reviews, you grant Glanza Shop a worldwide, royalty-free and perpetual licence to use them for any purpose. You warrant that you hold the necessary rights and that such content is lawful.
Section 12 – Errors and Omissions
We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if any information is incorrect, without prior notice.
Section 13 – Prohibited Uses
You undertake not to use the Services for any unlawful, fraudulent or abusive purpose or in a manner that infringes the rights of third parties.
We reserve the right to suspend or terminate access in the event of a breach.
Section 14 – Termination
We may terminate access to the Services at any time without notice. Obligations incurred prior to termination shall remain in effect.
Section 15 – Disclaimer of Warranties
The Services and products are provided “as is” and “as available”, without warranty, to the extent permitted by law.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, Glanza Shop shall not be liable for any indirect, incidental or consequential damages arising from the use of the Services or the products.
Section 17 – Indemnification
You agree to indemnify and hold harmless Glanza Shop and Shopify against any claim arising from your breach of these Terms.
Section 18 – Severability
If any provision is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Section 19 – Waiver and Entire Agreement
Failure to exercise a right shall not constitute a waiver. These Terms constitute the entire agreement between you and Glanza Shop.
Section 20 – Assignment
You may not assign these Terms without our prior written consent. We may assign our rights without notice.
Section 21 – Governing Law
These Terms shall be governed by and construed in accordance with the law of the United Kingdom.
Section 22 – Headings
Headings are provided for convenience only and do not affect the interpretation of the provisions.
Section 23 – Changes to the Terms
We may amend these Terms at any time. Continued use of the Services constitutes acceptance of the changes.
Section 24 – Contact Details
Glanza Shop
Address: 28 Hutchings Wharf, 1 Hutchings Street, London, England E14 8JY
Email: support@glanzashop.com
Telephone: +44 7478036269
Website: www.glanzashop.com